So are you saying his 3 year old Acer had a recovery partion to bring it back to factory restore? Like Dells do? And all it takes is getting into F10?On an acer i think its f10 if that dont work then try alt and f10...you then want to select something that says factory image or similar.
You want to try this factory recover first...if you use a windows disk,,you ruin the factory mbr .and you wont be able to use f10 in the future...also a windows disk does not have the drivers you will need..but if you do the factory recovery you will not have to put them on