So, I'm sitting here. There are alot of people calling in to get their accesses and procurements completed before the end of the year. I'm getting swamped and stressed because, unlike alot of people in this department, I actually care about my users. So after I get three calls in a row and about 9 different tickets to look into and escalate, I look up and see two of my team mates just walking around and talking!
wtf:
Are we working here ladies? Do you not realise that you're using me right now? Oh dont worry, Rick is here! He'll handle it! He always does!
Just because I handle it, doesn't mean its the right thing to do.
Then also, this lady is calling for access to a certain application. There is only one guy that can approve it and he is out of the office untill January. That makes absolutely no sense! Why wouldn't you give someone his work load or something? So now I have to call an executive and let them know that crap? Great, now I'm gonnuh get my butt chewed for no reason. *sigh*
Are we working here ladies? Do you not realise that you're using me right now? Oh dont worry, Rick is here! He'll handle it! He always does!
Just because I handle it, doesn't mean its the right thing to do.
Then also, this lady is calling for access to a certain application. There is only one guy that can approve it and he is out of the office untill January. That makes absolutely no sense! Why wouldn't you give someone his work load or something? So now I have to call an executive and let them know that crap? Great, now I'm gonnuh get my butt chewed for no reason. *sigh*