FedEx Deliveries

So I bought all of my daughters family Christmas presents online and had the presents delivered right to her house to save on me having to ship them. The store shipped them FedEx. Turns out the FedEx guy delivered the last package which was a hoodie for my one day son-in-law late last night and never knocked. He just left the package outside her door because it didn't need a signature.

Turns out someone walked off with the package. Now her being the receiver has to file a claim with FedEx about the package and I have a feeling that she's not going to get anywhere with them. I called them after midnight to tell them that he never knocked and the package was left there like that and they were very rude about it.

Anyone ever have this happen and how did you resolve it?
 
bloody hate that! i cought a delivery man putting the slip through my door once.. cos i heard the letter box. was like wtf? why didnt you knock? its highly unlickly that i failed to hear him knock but managed to hear the letterbox shutting.
 
tbh. The people that are hired are prob minimum wage idiots that just dont give a sh*t hope you get it sorted.
Yeah it sure seems that way! My daughter called them and they are giving her the run around. Even though their site says that it was delivered at 9:29 pm they say it wasn't delivered til 10:30 pm. WTF are they doing delivering packages that late at night? I have no idea how this is going to get resolved...
 
That doesn't help. Do you know anything about how to resolve missing deliveries?
Call the business where you ordered the goods from. It's their responsibility to make suer you get what you paid for.... or call your credit card company and have them withdraw the payment.
 
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