Number 2 needs something added to it. Old people also should not be allowed to own credit or debit cards. For as bad as they are with their paper money, they are so much worse with the card. It's this eternal wait while they peer OVER their glasses trying to read the screen, that says the same thing every time. And I swear they have to read the whole list of options. And they don't GET how it works. It drives me crazy. haha
:24:
Our procedure where I work for debit/credit:
If it's asking you a marketing question (which it does on occasion) answer before swiping. Yes, that's what I said. You have to answer it first before swiping.
Make sure to bitch at cashier about how invasive and none of my stores' business the question is.
Continue to swipe card furiously in hopes the question will just go away. It wont.
Swipe card. It will now ask for your Zip Code. Not your pin. But please, enter your pin anyway even though I let you know it will ask for your zip first. Also, please use the numbered buttons below the screen. Writing your zip on the screen w/the pen does nothing as the screen isn't capable of reading yet.
Now enter your pin. Should be a simple data entry request, no? No. "I put in the wrong number! How do I go back??? Just hit the Yellow/Clear button to go back. Push, Push, Push...
Now, here's where it gets tricky. If using a Credit card instead of a Debit card, when it asks for your pin number, you must, in your most exasperated voice, mention this is a CREDIT card. Then I will prompt you again - since I already did - to push the Red/Cancel button so that the Credit option comes us. Never fear, if it takes you more than 30 seconds to engage your brain, the Credit option will pop up on it's own. No, you don't sign the screen. I'll be giving you a slip to sign.
Using your Debit card, after you've correctly entered your pin number you will be given an option for Cash Back. I'm sorry that the maximum amount I can give you is $50. There is a bank in the parking lot whose ATM has a $600/day limit tho.
Now, please look at the total amount you are approving to be deducted from your debit card. If it is not the same amount I've just told you it should be it doesn't mean I'm trying to rip you off. It means you accidentally entered an amount for Cash Back and it's been added to your total. Now, in your confused haste, if you continued and hit Approve, I cannot take the extra monies back that I am handing you. If you were thinking ahead enough to call me a thief/nincompoop I will instruct you to hit the Red/Cancel button to cancel the offending amount and start the whole process over again.
Yes, you really do have to answer the question again.....
How "Question; swipe; zip; pin; cash back; approve; can be so difficult for some is eye-opening. Both young and old. :willy_nilly:
p.s. If I had a dollar for every time some lamented on how all debit/credit terminals should be uniform from store to store I could have already retired.