so, I am online trying to get tickets to a concert and I just remember those days of waiting in line or on the phone in *high hopes* of scoring tickets to a concert. So much easier it is now...my first concert was in 1987 and was on the phone and there was no "redial" button...and the wait to get through was like torture! to hear the representative on the other end was such a relief, comical to think of it these days with everything so automated....lol