Yes I can...
OK.. First of all your art work from what I have seen is fantastic. I am not in that field so I could never compare to that BUT I am in business for myself..
Rules of business..
1) Customer is always right
2) You Never have to do business with anyone but of course you won't make money
3) Customers will NEVER be 100% happy with what you offer.. I have never had a customer 100% happy with what I do for them.
4) Patience and good positive dealing with customers will get you much more business then ragging on them.
5) Getting details in a contract can save you headaches, including details of what needs to be done and payment.
When it really comes down to it, being in business, it's all about customer service and making your customers happy while protecting yourself.. Word of mouth can gain or lose you more customers while not being taking advantage of..
I really think you do great work and I think you could build a great business of this.
That is why you have a contract which spells out everything
Builders make a fortune off of change orders. You can do it ala carte where you tell them each edit costs X dollars or include at a higher cost X number of edits with any beyond that costing extra
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