help me please

[Staci]

not sure if im putting this in the right spot but here goes

i have a sony cybershot. last night i tried to import my pics (like i have always done) but it didnt work. i can see the folder but when i click on any pics it wont pull them up!

im so upset because i have christmas, lauren's school stuff, her first play, and easter

 

[Tuffdisc]

Re: hlep me please

Can't you copy and paste the photos into a separate folder to your hard disk?

 

[Staci]

Re: hlep me please

i think i tried that last night....going to the F drive (where the camera was) and copying those but i still couldnt open the pics

 

[Tuffdisc]

Re: hlep me please

Are you using a direct connection from the camera to the computer?

 

[Staci]

Re: hlep me please

yes the cable that came with the camera. i have had this camera for a few years and have never had this issue before until last night

 

[skyblue]

Re: hlep me please

just a thought,if all else fails a memory card reader is pretty cheap

 

[Siphorous]

Re: hlep me please

I'm assuming you can see the pics (e.g. see the individual files) but just not open them?

I'm just wondering if the file extension (shooting them as jpg?) has somehow got lost. Try right clicking and seeing if you can use 'open with' to try another program to open them with. I'm assuming windows here of course.

Hopefully it isn't a problem with the camera's storage as you can copy them to your computer (even if you can't open them).

 

[Staci]

Re: hlep me please

i can see a file folder with the date on it. i can open that. once open i can see the small pics, however when i try to click on it they just wont open. i have even tried to open with another to no avil! i also went back and deleted the folder and tried to import again but still had the same problem.

 

[Natasha]

Re: hlep me please

Are they on a memory card??? Maybe it's gone bad or something...that can happen. Try removing the memory card and putting it in your computer directly (if you have a port for that). If that doesn't work you can take the memory card to Wal-mart and try to print the pics off from there. At least then you might can save them.

 

[Staci]

Re: hlep me please

Are they on a memory card??? Maybe it's gone bad or something...that can happen. Try removing the memory card and putting it in your computer directly (if you have a port for that). If that doesn't work you can take the memory card to Wal-mart and try to print the pics off from there. At least then you might can save them.

ill try that. and i hope i dont have to print them because i have like 900 on it LOL

 

[itsmeJonB]

Re: hlep me please

sounds like your SD card needs to be reformatted, do not do this without moving the pics from your card to your computer first cause you'll lose them all

 

[Staci]

Re: hlep me please

wyn even if i move them to the computer but i cant open them to see them??

 

[itsmeJonB]

Re: hlep me please

wyn even if i move them to the computer but i cant open them to see them??

do you get an error?

 

[Francis]

Fuzz, my first thought on this was that you had a secure lock on the Camera so you do not delete things by mistake.. Is it possible that either you of Mr Fuzz turned it on so you do not delete anything from the camera by mistake ?

Do you happen to have the model number of the Camera so the manual can be reviewed or does this make sense ?

 

[AUFred]

Contact Sony Tech Support.
Try Using Windows camera wizard to import the pictures instead of the camera software.
Get a card reader.

Those are my best suggestions,

 

[Siphorous]

Some nice suggestions here fuzzy - hope something helps. Absolutely don't format the card though until you've copied them off. I'm thinking the same as Dex here possibly - that despite not currently being able to open them, the fact that you can still see the small thumbnails of them should give some cautiously optimistic hope that the files themselves aren't corrupted... hopefully.

 

[Tuffdisc]

Well you could recover them from formatting even, but that requires software

 

[Staci]

este used the cable that came with the camera and copied the pics to his computer...NO PROBLEM???? so WTH is wrong with mine LOL.

wyn when i click on the thumbnail i get the little circle thing that spins around (like when you are waiting for something to upload. does this make sense?)

francis i have a cannon super steady shot DSC-W80 7.2 mega pixel full HD 1080. does this make sense?

 

[Alien Allen]

go into device drivers and see if there are any yellow flags if you have not done that already

 

[AUFred]

If you still have your original software, delete & re-load it to your PC . Sounds like your software has become corrupted.