Cashiers

Iris

Iris

Active Member
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Unfamiliar 10 Year Club
So to all of those who have worked or do work as a cashier, what do you HATE about it? What are some pet peeves?

Also, to everyone, how do you typically treat cashiers? what are some things that they do that piss you off?
 
I just want to point out that a lot of guests influence the desire to get out of that place. Today, I was smilling and joking with a guest and he said, "I don't care, It's not relevant." when I tried to make conversation.
 
I used to work as a cashier. Here are some pet peeves of mine:

- People who ask "why aren't you smiling?"

-People who try to give me money after I've closed the cash drawer.

- When people try to get stuff for free.

-People who throw money on the counter.

- Secret shoppers

-People who rip up their money. Yea, somebody did that once.

-People who don't properly prevent things from leaking, then complain endlessly when stuff gets wet.

- People who try to hurt my feelings by proclaiming that they're not shopping at this store anymore. The store will still pay me like crap, even if you don't come.

-People who don't know how to read the receipt and come complaining that it's wrong, when it isn't.

That's just a few.

Honestly, as much as I despised some customers, management was more of a pain.
 
Rude customers
Rude customers on their cell phones
Whiney customers
Customers w/Body odor - Gag!
Customers w/too much cologne on. - Gag!
People who use their food stamps for candy & soda only.

That's off the top of my head ;)
 
MoonOwl said:
Rude customers
Rude customers on their cell phones
Whiney customers
Customers w/Body odor - Gag!
Customers w/too much cologne on. - Gag!
People who use their food stamps for candy & soda only.

That's off the top of my head ;)
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Just say customers in general cuz they are nothing more than a bunch of assholes for the most part.
 
Guyzerr said:
Just say customers in general cuz they are nothing more than a bunch of assholes for the most part.
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Not true. I do get a percentage that are indeed decent human beings. It's a percentage, but still there. :nod: On any given day, out of say 300 people, 200 are decent.

Those that aren't, I try to remember may be having a shit day..

I greet everyone w/a smile. If they don't smile back, that's their problem.
 
MoonOwl said:
Not true. I do get a percentage that are indeed decent human beings. It's a percentage, but still there. :nod: On any given day, out of say 300 people, 200 are decent.

Those that aren't, I try to remember may be having a shit day..

I greet everyone w/a smile. If they don't smile back, that's their problem.
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This is the best way to look at it. We never know what is going on with the customer and on any given day when we aren't at work, we really don't think twice about some ol' sour puss that crosses our path. But when we are on the front lines, sometimes it takes a lot to not take things personally. We have bad days too, just like the clientele but we have to leave our guns at the door when we turn the key.

I've often thought that the best profilers were the people that deal with the public day in and day out.
 
MoonOwl said:
Not true. I do get a percentage that are indeed decent human beings. It's a percentage, but still there. :nod: On any given day, out of say 300 people, 200 are decent.

Those that aren't, I try to remember may be having a shit day..

I greet everyone w/a smile. If they don't smile back, that's their problem.
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Yea, although sometimes I would get awful customers, the vast majority were fine. It's those few that make the job annoying.

All in all, I much preferred dealing with customers than crazy managers.
 
OMG I can empathise with so much...I actually made a list of everything I hate about being a checkout chick. It got to about 60 things or so. Top of the list was "PACKING GREEN BAGS", my god they are not a blessing they are a burden :willy_nilly:

I am actually usually happy at work, I smile, I laugh, I treat people well.

Other things that bug me are the touch screen. Pressing in a number for fruit, for example, '53' for some vegetable, and it types in '553' as if I double typed it, and then it comes up "Not on file". Well duh of course it's not on file you stupid dickhead machine, I didn't press '553' did I? :rolleyes:

What else do I hate...when people pay for their things. I press either cash or EFTPOS (for keycard). You can't swipe your card before I press EFTPOS. And some people actually swipe their card before I even press EFTPOS so they can pay, and they keep swiping like the machine is not working or out of order. God.

I hate it when customers stack things on the belt. So hard to pack and scan everything, so much stuff falls off, it's ridiculous. Although my mum used to have an old trick. She'd press the manual button to make the conveyor belt move when she pressed the button, so she'd press it so distortedly that everything would fall off :24:
 
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i enjoyed being a cashier!! it was fun to prove that the customer ISNT always right!! :D

i hated how they didnt sort out groceries. gotta keep up RPMs!! throw in a fruit or veggie in with something that needs to be scanned, slows us down!! sort the fruit/veggies together at the beginning or the very end!!

as of right now, i cant think of too many things that were PPs while i was a cashier. i'll have to think about it some more and come back later!
 
KimmyCharmeleon said:
OMG I can empathise with so much...I actually made a list of everything I hate about being a checkout chick. It got to about 60 things or so. Top of the list was "PACKING GREEN BAGS", my god they are not a blessing they are a burden :willy_nilly:

I am actually usually happy at work, I smile, I laugh, I treat people well.

Other things that bug me are the touch screen. Pressing in a number for fruit, for example, '53' for some vegetable, and it types in '553' as if I double typed it, and then it comes up "Not on file". Well duh of course it's not on file you stupid dickhead machine, I didn't press '553' did I? :rolleyes:

What else do I hate...when people pay for their things. I press either cash or EFTPOS (for keycard). You can't swipe your card before I press EFTPOS. And some people actually swipe their card before I even press EFTPOS so they can pay, and they keep swiping like the machine is not working or out of order. God.

I hate it when customers stack things on the belt. So hard to pack and scan everything, so much stuff falls off, it's ridiculous. Although my mum used to have an old trick. She'd press the manual button to make the conveyor belt move when she pressed the button, so she'd press it so distortedly that everything would fall off :24:
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Those green bags are a nightmare. Plastic bags are so much easier to pack. The supermarket I worked at gave a 5 cent discount for each reusable bag that people brought, so they encouraged it!

Oh, and here's the kicker. I would get people who would tell me that they had reusable bags only after I packed everything in plastic, and then would get mad at me. I'm surprised I didn't quit on the spot sometimes.

The system I used didn't have the credit card problem, customers could swipe and do everything except sign the screen before I hit the EFT button or whatever.
 
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KLD1019 said:
i enjoyed being a cashier!! it was fun to prove that the customer ISNT always right!! :D

i hated how they didnt sort out groceries. gotta keep up RPMs!! throw in a fruit or veggie in with something that needs to be scanned, slows us down!! sort the fruit/veggies together at the beginning or the very end!!

as of right now, i cant think of too many things that were PPs while i was a cashier. i'll have to think about it some more and come back later!
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:nod: I always sort my groceries as I'm putting them on the conveyor. Meat goes together, dairy goes together, heavier things first, light stuff (like bread or chips) last, non-grocery things together, etc. It always bugs me when I look at my empty cart and see that there's a random block of cheese at the bottom that didn't get put with the rest of the dairy. :willy_nilly:
 
zirconaz said:
:nod: I always sort my groceries as I'm putting them on the conveyor. Meat goes together, dairy goes together, heavier things first, light stuff (like bread or chips) last, non-grocery things together, etc. It always bugs me when I look at my empty cart and see that there's a random block of cheese at the bottom that didn't get put with the rest of the dairy. :willy_nilly:
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I'm a sorter, too. My daughter jumps in and sorts everything by color so to avoid those caterwalling wars in the checkout line, I let her do it and then after I've strapped her in her car seat, I resort the groceries out in the car. w050z9.jpg
 
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