I. Hate. These. Things.

T

TheOriginalJames

Well-Known Member
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15 Year Club Well Known
This is my biggest pet peeve about being a phone guy.

A customer calls up and explains to you that when they get a phone call, the person on the other end can talk to them, but can't hear them.

So we charge 90 bucks an hour to drive out to their location, look at the phone.

99.99% of the time it's caused by this little contraption right here.
Phonething001.jpg


Do any of you have one of these on your phone at the office?

TAKE IT OFF THERE and learn to not twist your handset in a 360 degree circle between picking it up, talking and hanging it up.

If your coilcord looks like it's twisted inside of itself do this;

Pick up your receiver and let it dangle from the coilcord. You'll see it start spinning and spinning. When it stops, your cord will be straightened out and VOILA, no need for these little bastards.

What they do is spin in the center so that your coilcord doesn't get twisted around. They go bad usually VERY quickly.
 
sundvlfn88 said:
I think they are a waste of money!! If you do what you had stated, then why would someone want to buy one?
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Most people can't work an analog phone (like the one in your home) for the life of them while at work, let alone a digital phone.

It's funny when they've had the phone for 3 years without a single problem. two months after buying one of these they start to have lots of problems and blame the phone itself.

It's ignorance, which is understandable. I see it on a weekly basis, they don't.
 
I think it's people who are stupid that bother me most...

Wouldn't they think to unplug that damned thing and try the phone without it first?

It's like the stupid receptionist we have at work. One day she was trying to send a fax (all day) and it wouldn't go through. So she called the phone company to try and resolve the problem. When I came back to the office I heard her on the phone with the phone company trying to get through to someone who could trouble shoot the problem.
I asked her what number she was faxing to and when she gave it to me I picked up her phone, dialed the number and handed her back the handset so she could hear that it was a disconnected number... JESUS! Don't people look at the simplest solutions first?
 
RecklessTim said:
I think it's people who are stupid that bother me most...

Wouldn't they think to unplug that damned thing and try the phone without it first?

It's like the stupid receptionist we have at work. One day she was trying to send a fax (all day) and it wouldn't go through. So she called the phone company to try and resolve the problem. When I came back to the office I heard her on the phone with the phone company trying to get through to someone who could trouble shoot the problem.
I asked her what number she was faxing to and when she gave it to me I picked up her phone, dialed the number and handed her back the handset so she could hear that it was a disconnected number... JESUS! Don't people look at the simplest solutions first?
Click to expand...

:24: been there, done that.

My favorite is when this lady was trying to renew postage in her postage machine... she'd been trying all day but couldn't get it to work. So I walk in, take one look at the back of the machine to find there was no line cord plugged into it. haha


A few years ago I hooked up this guys new single line phones. He picked it up. Got dialtone, hung it back up. Looked at it, then at me, then back at the phone and asked "why isn't it ringing?"

I couldn't tell if he was being serious or not, but you can imagine my smartass response to that. :D
 
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