Indian IT firms have been kept busy by the offshoring of work from the West to India. However, with the growing controversy in the US over the impact of sending software development work and business processes to lower-cost locations like India it is high time we review certain points.
Foreign businesses outsource to India because of our emphasis on quality. However, the challenge for us now is whether we can deliver these expectations. There is a growing need to train more people and have enough educated workers to maintain the quality. Reports have suggested that given current trends, India's schools may not be able to produce enough IT graduates to meet demand in the coming years.
Most businesses have not been affected by the debate. They continue to look to India for cost-efficiency and productivity gains. This is primarily because the aim of major corporations will always be how to improve the bottom line and shareholder value, even if it means taking unpopular decisions.
Labour groups and white-collar workers in the US have long protested the offshore outsourcing trend. However, many in the industry believe that attitude of US trade unions towards outsourcing is influenced by the general economic climate. It is expected that the outsourcing backlash against India will fade away in two years as the global economy improves and unemployment levels decrease.
Foreign businesses outsource to India because of our emphasis on quality. However, the challenge for us now is whether we can deliver these expectations. There is a growing need to train more people and have enough educated workers to maintain the quality. Reports have suggested that given current trends, India's schools may not be able to produce enough IT graduates to meet demand in the coming years.
Most businesses have not been affected by the debate. They continue to look to India for cost-efficiency and productivity gains. This is primarily because the aim of major corporations will always be how to improve the bottom line and shareholder value, even if it means taking unpopular decisions.
Labour groups and white-collar workers in the US have long protested the offshore outsourcing trend. However, many in the industry believe that attitude of US trade unions towards outsourcing is influenced by the general economic climate. It is expected that the outsourcing backlash against India will fade away in two years as the global economy improves and unemployment levels decrease.
