So here I am getting all my tax documentation in order..
For almost 10 years now I could print all my account information online for my internet and phone that I get from one provider. It was nice and clear record in a very detailed format which was easy to use..
Low and behold they made upgrades and someone missed the "Print" button..
Almost 1 hour on hold, no big deal, as I was doing other paperwork and they finally get on the line and send me right over to technical support.. The tech says "no way, the print button is missing".. Seems in the latest updates someone fucked up and missed the print button..
They are now in scramble mode as many people use this account history for tax purposes.
If they don't fix it quick they will have a fun day on tax deadline day..
For almost 10 years now I could print all my account information online for my internet and phone that I get from one provider. It was nice and clear record in a very detailed format which was easy to use..
Low and behold they made upgrades and someone missed the "Print" button..
Almost 1 hour on hold, no big deal, as I was doing other paperwork and they finally get on the line and send me right over to technical support.. The tech says "no way, the print button is missing".. Seems in the latest updates someone fucked up and missed the print button..
They are now in scramble mode as many people use this account history for tax purposes.
If they don't fix it quick they will have a fun day on tax deadline day..