You may wonder why I'm posting this here - it's because of a laptop.
I didn't *need* a new laptop, the only thing wrong with my old one was a lack of hard drive space. My rationale was that it would be something to last me a good few years.
Anyway, I ordered an Alienware lappy from Dell Outlet. It was supposed to arrive Friday.
I waited and very early - I noticed a guy taking a package to the opposite block of Flats. I rent near work and it has always been a constant pain- deliveries going awry etc. Anyway, the previous two things I'd ordered from Dell Outlet came ok so I thought it'd be fine but alas, no.
The guy goes back to his van and goes off. I check the tracking, in case it had been marked as delivered but no. So for a while, I think I'm ok and that it was just a coincidence.
Later... the tracking updates to 'delivered' and signed (but not by me). My fears are confirmed.
About 8 minutes after the package had been delivered, I see the young lad in the same Flat number from the neighbouring flats go out.
That evening, I see their light on and go around. The mother answers and says there was no package delivered. Politely, I verbalise that I'll have to contact the delivery company (I wasn't going to mention Dell) and see where it had been delivered.
To cap it all, on that day as I tried to contact Dell - my phone provider had major downtime due to a burst water pipe somewhere. I had to email. They won't see that until Monday or later I guess but I'll ring Monday. In the time since Friday, no one has come around or left a note to say they have it.
I have my suspicions that the young lad has taken delivery of my package, given a false name for the signing and has not the slightest intention of owning up to this. I know his real name as someone tried to delivery a package of his to mine a week or so before - and I took the missed delivery card to his after checking the address with the post office. He seemed grateful at the time after initially telling me "I'm glad you didn't take delivery of my package - I had some expensive Dr Dre headphones for my business in there!".
I guess I hoped he'd reciprocate my courtesy but the lure of a package marked with "Dell" probably was too much.
Very disappointed - takes me back to a time when I had a car stolen and no money from the insurance for it.
I didn't *need* a new laptop, the only thing wrong with my old one was a lack of hard drive space. My rationale was that it would be something to last me a good few years.
Anyway, I ordered an Alienware lappy from Dell Outlet. It was supposed to arrive Friday.
I waited and very early - I noticed a guy taking a package to the opposite block of Flats. I rent near work and it has always been a constant pain- deliveries going awry etc. Anyway, the previous two things I'd ordered from Dell Outlet came ok so I thought it'd be fine but alas, no.
The guy goes back to his van and goes off. I check the tracking, in case it had been marked as delivered but no. So for a while, I think I'm ok and that it was just a coincidence.
Later... the tracking updates to 'delivered' and signed (but not by me). My fears are confirmed.
About 8 minutes after the package had been delivered, I see the young lad in the same Flat number from the neighbouring flats go out.
That evening, I see their light on and go around. The mother answers and says there was no package delivered. Politely, I verbalise that I'll have to contact the delivery company (I wasn't going to mention Dell) and see where it had been delivered.
To cap it all, on that day as I tried to contact Dell - my phone provider had major downtime due to a burst water pipe somewhere. I had to email. They won't see that until Monday or later I guess but I'll ring Monday. In the time since Friday, no one has come around or left a note to say they have it.
I have my suspicions that the young lad has taken delivery of my package, given a false name for the signing and has not the slightest intention of owning up to this. I know his real name as someone tried to delivery a package of his to mine a week or so before - and I took the missed delivery card to his after checking the address with the post office. He seemed grateful at the time after initially telling me "I'm glad you didn't take delivery of my package - I had some expensive Dr Dre headphones for my business in there!".
I guess I hoped he'd reciprocate my courtesy but the lure of a package marked with "Dell" probably was too much.
Very disappointed - takes me back to a time when I had a car stolen and no money from the insurance for it.
