help with removing rogue security shiled - palladium pro

[porterjack]

seem too have been infected with a rogue security shield app called Palladium pro

i cannot get rid of it and it is causing problesm, my normal security softward norton did nothing and i googled for infor and found a download called spyhunter but even though it said it found the file did not remove it

any clues help would be most appreciated, and btw use easy to understand words, i am by no means an IT understander

thanks

 

[RedRyder]

I warned you about those porn sites. Now you've gone and done it. Tsk tsk.....

...... but seriously ...... I hope someone comes along soon to advise you. Good luck.

I had to deep six my last computer because it was so infected with malware and viruses. The system was older though and the tech guys said it wasn't worth saving.

And no. It wasn't from those porn sites. :ninja

 

[Zorak]

http://www.malwarebytes.org/

http://www.avira.com/en/avira-free-antivirus

These two programs might help you.

You might need to get rid of Norton first though, quickest way: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

If you have trouble installing them, you might need to start the computer up in safe mode (usually hitting f8 at boot up)

 

[porterjack]

thanks

had to get rid of norton

finally fixed it

phew

 

[Maulds]

thanks

had to get rid of norton

finally fixed it

phew

:clap booyah

 

[Thornless]

:24: glad you fixed it, Bryan had suggested reformat and shoot the box!:eek