Dumbest claimant call I've ever taken

[hart]

I've been answering phones for a loooooong time. I've had some whopper of some dumb questions but this one....this one I think we should give disability to without further processing, based on this call alone.:eek

She called to tell me we had sent two questionnaires with two self-addressed envelopes. She wanted to know which questionnaire went in which envelope as she hadn't paid attention when she opened them both.:willy_nilly:

After a pause as I looked at the receiver a moment, I soberly told her to put both questionnaires in one envelope, then keep the other envelope in case she had further evidence to send to our office.

Then I proceeded to howl in laughter. :24:

 

[Joe the meek]

Depending on the size of the company, it is possible that each return envelope has a different department or physical location listed

AND if you've ever dealt with large companies, Dilbert seems more like real life.

 

[hart]

Exact same address, identical envelopes. Anyone looking at the envelopes could see that.

 

[darkcgi]

I can top that
got a call about a printer that she just bought wouldnt work
after trying our best to understand what she was saying we just said bring it in
she brought it in and plugged it in and put the printed paper in the top where you put blank paper
and hit the button on the front and it did nothing

she was trying to make a copy of what she stuck in on a printer that is supposed to have a computer plugged into it
no computer she has never had a computer

my boss was standing there to keep my composure I walked to the back of the building so he could finish helping her I felt bad
she was just a little old lady
my boss gave her her money back on the printer and made copies for her for free

she looked that like the woman from the beverly hillbillies granny

 

[Weebs]

My son is an IT guy for a small network of banks...

I can tell he has a new story when he.. comes home... grabs two beers out of the fridge.. places one down in front of me, and opens the other for himself..

His IT stories always start with.. "you are not going to fucking believe this but.." :24:

 

[hart]

Must be fun comparing dumb stories

 

[skyblue]

i was phoned asking if the mountain bike i was selling had suspension..it was in the ads section of the local paper

 

[satinbutterfly]

OMG Hart I would have struggled not to laugh hysterically on that one. I love the dumb calls. They just make my day.

 

[porterjack]

living in a bilingual area can be fun

my colleague was overheard ordering a new fax machine from staples and asking the clerk to ensure that the fax machine would be capable of sending and receiving French documents

 

[Panacea]

All I have to say is:

There's a giant buzzer box beside (at eye level) every locked department door with labels and buttons to press to call each office for clearance.

*BANG BANG BANG BANG BANG BANG BANG BANG*
*KICK, HANDLE JIGGLE, BANG, KICK, HANDLE SLAM*

god damn how do some people survive.